Introducing Sniips
Handle support tickets in seconds
Create pre-written responses for common questions. Maintain quality and consistency while cutting response time by 80%.
No credit card required
Trusted by support teams
See Sniips in action
Explore powerful features that help you succeed
Perfect for customer support
Handle more tickets with less effort while maintaining quality
Answer common questions instantly
Create responses for your top 50 questions. Type '/refund' for refund policy, '/hours' for business hours, or '/shipping' for shipping info.
Personalize with variables
Insert customer names, order numbers, and dates automatically. Your canned responses feel personal, not robotic.
Share across your support team
Every agent uses the same approved responses. Consistency across shifts, across agents, across time zones.
Canned responses made simple
Set up once, use forever
Create responses
Write your best answers to common questions and save them
Assign shortcuts
Give each response a memorable trigger like '/refund'
Type and expand
Type your shortcut in any support tool and watch it expand
Support teams love Sniips
See how support teams handle more tickets with canned responses
We handle 200+ tickets daily. Canned responses cut our average handle time from 8 minutes to 3.
New agents are productive immediately because they have our best responses at their fingertips.
Quality went up when we standardized responses. Customers get the right answer every time.
80%
Faster response
Average improvement
3x
More tickets
Per agent
95%
Consistency
In responses
50K+
Support agents
Using Sniips
Ready to supercharge your support?
Join thousands of support teams handling more tickets with less effort. Start free today.
